01Who we are
Home Care Marketing Co. ("we," "us" or "our") is a marketing agency for home care agencies, based in Rancho Cucamonga, California. This policy explains what information we collect through homecaremarketingco.com, our forms, our booking calendar and our messages, and how we use and protect it.
02Information we collect
Information you give us. When you fill out a form, book a call, request an audit or message us, we collect what you share, such as:
- Your name, email address and phone number
- Your agency name, website, service area and role
- Details about your goals or marketing that you choose to tell us
- Your appointment date and time
Information collected automatically. When you visit the site we may collect basic technical data, such as your browser type, device, pages visited, referring site and approximate location, through cookies and similar tools.
Please do not send client health information. Our forms are built for agency owners. Do not share protected health information about the people your agency serves.
03How we use your information
We use your information to:
- Respond to your requests and run the calls you book
- Prepare audits, proposals and recommendations you ask for
- Send appointment confirmations, reminders and follow-ups
- Send marketing emails or texts when you have agreed to receive them
- Understand how the site is used and improve it
- Keep our site and systems secure and meet legal obligations
04Text messages (SMS)
If you give us your mobile number and agree to receive texts, we may send appointment reminders, replies to your inquiries and, if you opted in, occasional marketing messages. Consent is not a condition of any purchase.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help.
- Carriers are not liable for delayed or undelivered messages.
We do not sell, rent or share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages.
05Email
If you join our list or request a resource, we may email you updates, tips and offers. Every marketing email includes an unsubscribe link, and you can opt out at any time. We may still send messages about appointments or services you requested.
06Cookies and analytics
We use cookies and similar technologies to keep the site working, remember preferences and measure traffic. We may use analytics and advertising tools that set their own cookies. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended.
07How we share information
We do not sell your personal information. We share it only as needed with:
- Service providers that run our website, forms, calendar, CRM, email and text messaging, and payments, under agreements to protect it
- Professional advisers such as accountants and lawyers
- Authorities when required by law or to protect our rights and safety
- A buyer or successor if our business is sold or reorganized
08How long we keep it
We keep personal information for as long as needed for the purposes above, including to provide services, keep business records and meet legal requirements. When it is no longer needed, we delete or anonymize it.
09How we protect it
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10Your choices and rights
You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages, by emailing us. We will respond within the time required by law.
California residents. Under California law, including the CCPA as amended by the CPRA, you may have the right to know what personal information we collect and how we use it, to request access, correction or deletion, and to opt out of the sale or sharing of personal information. We do not sell personal information. We will not discriminate against you for using these rights. You or an authorized agent may submit a request by email, and we may need to verify your identity first.
11Children's privacy
Our site and services are for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
12Links to other sites
Our site may link to other websites and tools. We are not responsible for their privacy practices, so please review their policies.
13Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Continuing to use the site after an update means you accept the revised policy.
14Contact us
Home Care Marketing Co.
Rancho Cucamonga, California
Email: [email protected]